When I called the heating company in Lansing, I was already almost certain that I needed a new furnace. I tried seven or eight different troubleshooting tips that I found online and nothing worked. I tried to change the thermostat on the furnace and in the house. I tried to change the ignition switch. I changed the fuel lines as well. I did everything I could think of and find. I didn’t want to contact the service professional unless I had exhausted every other Avenue at my disposal. I hate to unnecessarily spend money. I finally gave up when I assumed a new machine was warranted. The service technician from Lansing confirmed my suspicions. I needed a new furnace. The service provider gave me a list of machines that were available in the warehouse for same-day installation services. The woman also gave me a list of machines that they could get in stock for the next day. I honestly didn’t want to go all day and night without a furnace if I didn’t absolutely need to, so I picked out an energy efficient gas furnace from the pamphlet of items available in stock at the HVAC dealership in Lansing. The service technician provided a lot of information about each one of them and that made it much easier for me to make a decision. I was thankful that the service center sent a person with knowledge on every type of furnaces available, because it made my decision easier. The service technician was a great sales woman as well as a certified Nate technician.